Refund & Cancellation Policy

We value your trust and aim to provide a transparent refund policy for our customers:

1. Eligibility: Refunds are applicable for appointments canceled within the allowed timeframe or in cases where services were not delivered due to unforeseen operational issues.
   
2. Process: Refund requests must be made within 24 hours of the scheduled service by contacting our customer care team.
   
3. Non-Refundable Services: Diagnostic services that have already been initiated (e.g., sample collection) are non-refundable.
   
4. Timeline: Refunds will be processed within 7-10 business days and credited to the original payment method.
   

For any refund-related inquiries, please contact us at support@thelabhouse.in